Frequently Asked Questions
( In-Game Rule Violations )
Contact Us
Response Time
Inquires can be sent 24 hours a day, but may take until the next day or longer to receive a reply. Inquiries are answered in the order they are received.
*We are receiving an especially large volume of inquiries right now. We apologize for the wait.
*We are receiving an especially large volume of inquiries right now. We apologize for the wait.
Notice
· Some questions may take time to answer, and some may not be able to be answered at all.
· We do not answer questions about in-game features, or provide walkthrough inforomation.
· Feature requests and comments will not receive a reply.
· Please use the in-game bug report system as much as possible for posting bugs.
· We will ask for different information depending on the category you select. Please select the category closest to what you need.